If the client is using RDS server you need to do the following:
In the RDS SQL:
Create new Login:
- Press right-click on 'Security > New Login
- Under 'General':
- Insert a login name
- Uncheck 'Enforce password policy, 'Enforce password expiration', 'User must change password at next login'
- Create a password - Under 'User Mapping':
Check the DB you want to use > check 'db_datareader' & 'db_dataewriter' & 'db_owner > press OK. - If you'll get an error message> Press 'Ok' > Cancel > You need to see the new user under 'Logins'.
- Right-click on the new user name> verify that the premission from section 3 has been saved.
Create 'SymphonyMaster' DB:
- On the Databases press right-click > 'New database...'
In 'General' tab - change the below:
Database name: SymphonyMaster
Path: Select the path 'C:\Onebeat Server\'
In 'Options' tab - change the below:
Recovery model: set to 'Simple'
2. Run the queries:
Create table dbNameList (
symphonyDBName nvarchar(100)
);
Create table webClientsList (
returnURL nvarchar(200)
)
You need to get a message 'Commands completed successfully.' If you got another message please connect the Support.
3. Run the query (Replace 'DB_Name' with the real name of the DB) :
insert into [SymphonyMaster].[dbo].[dbNameList]
select 'DB_Name'
In the local server where Onebeat Server is installed on:
Open ‘Onebeat Server Administration’
Open Tab Connection:
Sql Servers:
- SQL location: “ C:\Onebeat Server\”
- Server name: insert the RDS instance(SQL) name > Press 'Add'.
If you don't know the RDS instant name: open the SQL > Press on the Plug sign > copy the 'Server name'
- Server list: Choose the correct server name.
Ports Definition:
- Check TCP Port Enabled
- Port Number: ‘20100’
General:
Check Prevent collisions on simultaneous logins
Input file language encoding: 1252 western European
Custom reports export files language encoding: 65001 Unicode (UTF-8).
Open Tab SQL Security:
Choose:
- SQL Server and Windows > Insert the Username and password of 'admin' user you use to connect to the RDS server.

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